Repairs and Services

Our Services

Customer Support

Customer Support is our number one focus here at 1800 Alpacas. We have a strong belief in our school Customer Service, while being Professional, Prompt and Reliable.

Virus Removal

Virus, Malware, Spyware, Trojan, Crypto Locker, Ransomware, Browser Hi-Jacks, Adware. We have seen it all and we can fix all, When it comes to Virus and Infection removal your first thought should be to call the professionals at 1800 Alpacas.

Data Recovery

Has your Hard Drive, USB Drive, Solid State Drive, Memory Card, Mobile Phone or Tablet stop working or reading? Stop using it immediately and contact 1800 Alpacas, Our professionals may be able to recover your lost information.


Computer starting to run slow? Computer a few years old? Wish it would work as fast as it did when your first brought it or even better, We can make any machine run like brand new or we can upgrade your machine with the latest hardware increasing its speed upwards of 100%.

ADSL, NBN and Network Setups

Here at 1800 Alpacas we can help setup your new ADSL or NBN connection no matter which supplier you have chosen. We can also help setup a complete home or business network, allowing all your computers, game consoles and devices to connect and share information.

In-Home and On-Site

The professionals here at 1800 Alpacas understand not everyone is comfortable or knowledgeable on disconnecting their machine and bringing it to us so we offer a professional In-Home or On-Site repair and installation service, allowing you to have your machines serviced, repaired or installed in the comfort on your own home or on-site at your business.

Free Recycling (E-Cycle)

1800 Alpacas are official e-cycle partners and can pickup (for FREE) all your old unwanted electronic goods. From old desktop computers and laptops, hard drives, printers, screens, mice and keyboards and anything else from the electronics category.

Apple Repairs and Servicing

Our professional technicians are also proficient in the Apple platform as well as Microsoft Windows. So even if your issues relate to an Apple branded product our professionals here at 1800 Alpacas can help.

Custom Built Systems

Do you have a dream rig that you have always wanted? Have you purchase your parts online and not to sure on how to put it all together? Let us here at 1800 Alpacas assist in your custom build and even better if you cant source your own parts we have readily available new and refurbished parts to help you out.

Software & Hardware Installation

If you are having issues installing your software? be it anti-virus, 3D rendering, accounting software we are more than happy to help you out but we also can install your new Graphics Card, Solid State Hard Drive, Motherboard, CPU and just about any other piece of hardware.

Data Backup

We offer all our business clients and affordable, professional, private backup solution that can keep your business going 24×7 with the knowledge that your data is constantly and securely backed up.

Family Safety Setups

The internet is a big, dark scary place for everyone. Let the technicians at 1800 Alpacas help setup a safe and secure environment for you and your family to search and use the internet. We use the latest hardware and software to secure your privacy and the security of your children.

Do you require a repair or service on your
Desktop Computer, Laptop, All in One PC, Apple Mac, Macbook, Macbook Pro, iMac or Mac Mini

1800 Alpacas are here to help

1800 Alpacas have strived to offer the best computer repair services on the Central Coast. Now with the opening of their retail outlet in Gwandalan they will continue to not only offer the best computer repair services but will now be offering a full range of device repairs and maintenance (Just see our list of repairs and services below to get an idea on what we offer).

Established in 2019 1800 Alpacas is proudly Australian owned and Family operated, With ties to the local community and on-going monthly donations to local and coast wide charities 1800 Alpacas hopes to foster a better tomorrow for everyone.

We service both Home users and Business users giving both a great In-Home or On-Site repair and service solution.

Now is the best time to contact the team, either use our ‘Contact Us‘ page or call us toll free on 1800 ALPACAS (That’s 1800 257 222) for a no obligation free quote.

Top 6 Reasons to contact 1800 Alpacas
  1. Toll Free Number: That’s right not only do you get a completely free diagnostics on your repair but the phone call you make to us to book the repair is also completely toll free.
  2. 25+ Years Experience: You can’t put a price on experience, let our professional technicians repair your unit today, all backed by our guaranteed warranties.
  3. Family Owned and Operated: Owners Aaron and Larissa have been providing and servicing the Central Coast for over 14 years offering their professional, caring, personal touch to every customer they meet.
  4. Caring for the local Community: Every month 1800 Alpacas donates a portion of their profits to a different local Charity, Foundation or Cause. By reinvesting profits into the local community and the Central Coast we hope to build and foster a better tomorrow for everyone.
  5. We come to you: Can’t make it to us? Don’t stress our professional technicians will come to you. Check out our Service Map to see what areas we service with On-Site/In-Home repairs (Hint It’s everywhere on the Central Coast).
  6. Our Customer Rating
    Repairs and Services Overall rating: 5 out of 5 based on 43 reviews.
Windows and MacOS
Repairs and Servicing
  • Desktop, Laptop and All-in-One
  • Apple Mac, iMac, MacBook Pro and Mac Mini
  • On-Site Repairs and Installation
  • Infection Removal
    • Virus
    • Malware
    • Spyware
    • Trojan
    • Crypto Locker
    • Ransomware
    • Browser Hijacks
    • Adware
  • Data Recovery
    • Hard Drive
    • Memory Card
    • External Hard Drive
    • USB Drive
  • Optimisation / Speed Up
  • SSD Upgrades
  • Windows Installation
  • Network Setup
  • Hardware Repairs and Installation
  • Software Repairs and Installation
  • Laptop Screen Replacements
  • Media Centre Customisation and Installation
  • Water Damage
  • Plus much more…

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